Ombudsstelle/Complaints

Banca Comercială Română

General contact page
Contact

Online form
Make a complaint

email
contact.center@bcr.ro

Phone

  • From Romania: *2BCR (*2227), standard rate number available 24/7 for card and internet banking or Monday to Sunday 8:00 - 22:00 for any information about your products 
  • From abroad: +4021.407.42.00, normal rate number available 24/7 for card and internet banking or Monday to Sunday 8:00 - 22:00 for any information about your products 
  • For legal entities regarding Business 24 Banking/e-BCR / MultiCash: 0800.801.002
    *If necessary, we contact you from the number 0373.514.227.

Letter
Banca Comerciala Romana
Retail Distribution Division - Complaints Management Office
15D Orhideelor Road, Bridge 1 Building, 2nd Floor, 6th District, Bucharest
Postcode 060071