Opening an account takes less than 10 minutes
● Upload the photograph in a government-issued photo ID
● Data is automatically transferred from the ID to the relevant form
● Completion of personal data
● Selection of preferred bank branch on a city map via geolocation feature
● Identification via video chat using the IDnow Video-Ident solution
The service is available at https://www.erstebank.at/girokonto between 8 am and 12 pm on any day of the week. Currently, online video identification can be used for opening current accounts and student accounts, but the service will also become available for applying for other products over the course of this year.
IDnow in partnership with Sparkassen Group
IDnow, one of the leading suppliers of video identification and e-signature solutions in Europe, provides integration both in iOS and Android apps. With the aid of the software development kit (SDK) of IDnow, video identification can be seamlessly integrated into Erste Bank's digital banking platform – both at the front end interface with customers and the back end. The verification method of IDnow is in legal compliance with all Austrian and European data protection and authentication regulations.
Michael Sittek, managing director of IDnow on the partnership with Erste Bank: “Erste Bank is offering exceptionally innovative and user-friendly online banking services to its customers. Our video-ident process complements the user experience perfectly. It facilitates a seamless transition from opening an account to handling banking transactions for Austrian customers of Sparkassen. For users, identification with ID now video-ident is comfortable, fast and legally secure.”