

Erste Group Procurement is certified with the CIPS Ethics mark. This certificate is provided by the Chartered Institute of Procurement and Supply (CIPS) to companies that are committed to high standards of ethical behaviour and have a proven record of training of employees in this regard. EGP strives to have all employees individually certified in relation to ethical behavior.
EGP for customers
Erste Group Procurement ensures for its customers:
- Compliance to processes and standards of Erste Group Bank AG
- Optimisation of expenses towards third parties based on total cost of ownership
- Optimisation of costs for supply management
- Transparency for risk acceptance in financial, reputational and contract topics
These objectives are supported by the three types of procurement services that have been implemented group wide:
- Sourcing: strategic focus, proactive category / supplier management, implementation and execution of sourcing strategies, high value goods / services
- Tactical Purchasing: operational / transactional focus, fast / efficient purchasing of lower value goods / services (e.g. eAuctions)
- Order Management: transactional focus, call-offs from existing contracts / catalogues, low value goods / services

EGP Services in scope
Download graphic [PNG; 949x647; 63 KB]EGP for suppliers
Erste Group Procurement ensures for existing and potential suppliers of Erste entities:
- Fair and equal treatment
- Transparent and professional supplier selection processes
- High ethical standards for all participants
EGP set up a highly standardised on-boarding process for suppliers. This on-boarding process is based on the Supplier Code of Conduct, which is applicable throughout our organisation to ensure everyone with whom EG has commercial dealings will support EG basic principles and standards. Erste Group views its suppliers as partners in shaping its business. EGP performs Supplier Business Reviews with selected suppliers that achieved the "preferred" status to intensify collaboration and gain mutual benefit.
EGP for society
Erste Group views it suppliers as key to shaping its business to be more sustainable. EGP and the sustainability office have therefore created the supplier code of conduct that ensures that procurement decisions include the suppliers' social and environmental impact. In the course of fulfilling their contractual obligations, suppliers of materials, equipment and services, selected as group partners, are expected to:
- Comply with national or local laws, decrees and regulations
- Fulfil all their legal obligations regarding the health and safety of their employees and their contractors
- Conform to environmental legislation
- Respect and implement the following basic principles of Corporate Social Responsibility
- Protection of fundamental human and labour rights
- Protection of the environment
- Promotion of health & safety
- Engagement against corruption
The full supplier code of conduct and the questionnaire for supplier as well as further documents can be found in the section supplier documents.
Supplier documents
English
EN - Code of Conduct for suppliers | PDF (502 KB) |
EN - Information on Data Protection and Data Processing | PDF (284 KB) |
EN - Supplier Audit Questionnaire (SAQ) | PDF (625 KB) |
EN - General Terms Conditions | PDF (97 KB) |
EN - NDA | PDF (213 KB) |
EN - Consent to personal data processing | PDF (36 KB) |
Austria
AT - Verhaltenskodex für Lieferanten | PDF (501 KB) |
AT - Informationen zu Datenschutz und Datenverarbeitung | PDF (190 KB) |
AT - Lieferantenprüfungsfragebogen (SAQ) | PDF (506 KB) |
AT - Allgemeine Einkaufsbedingungen | PDF (103 KB) |
AT - NDA | PDF (598 KB) |
AT - Zustimmung zur Verarbeitung personenbezogener Daten | PDF (46 KB) |
Czech Republic
CZ - Kodex chování pro dodavatele | PDF (599 KB) |
CZ - Informace o ochraně a zpracování údajů | PDF (287 KB) |
CZ - Auditní dotazník pro dodavatele (SAQ) | PDF (616 KB) |
CZ - Obchodní podmínky spolupráce | PDF (352 KB) |
CZ - General Terms Conditions (English) | PDF (358 KB) |
CZ - Priloha 1 - Bankovni Outsourcing | PDF (86 KB) |
CZ - Annex 1 - Banking Outsourcing (English) | PDF (50 KB) |
CZ - NDA | PDF (535 KB) |
CZ - Souhlas se zpracováním osobních údajů (English) | PDF (36 KB) |
Croatia
HR - Kodeks ponašanja dobavljača | PDF (595 KB) |
HR - Informacije o zaštiti podataka i obradi podataka | PDF (279 KB) |
HR - Upitnik za reviziju dobavljača (SAQ) | PDF (601 KB) |
HR - Opći uvijeti nabave | PDF (243 KB) |
HR - General Terms and Conditions (English) | PDF (149 KB) |
HR - Guidelines and Rules for Auctions (English) | PDF (251 KB) |
HR - NDA | PDF (388 KB) |
HR - Pristanak na obradu osobnih podataka (English) | PDF (36 KB) |
Hungary
HU - A szállítók magatartási kódexe | PDF (596 KB) |
HU - Adatvédelmi és adatkezelési tájékoztató | PDF (281 KB) |
HU - Szállítói felülvizsgálatra vonatkozó kérdőív (SAQ) | PDF (603 KB) |
HU - NDA | PDF (589 KB) |
HU - Hozzájárulás a személyes adatok feldolgozásához (English) | PDF (36 KB) |
Montenegro
ME - General Terms Conditions (English) | PDF (149 KB) |
ME - Opšti uslovi nabavke za Erste Grupu u Crnoj Gori (Montenegrin) | PDF (239 KB) |
ME - Guidelines and Rules for Auctions (English) | PDF (251 KB) |
ME - NDA (English) | PDF (214 KB) |
Romania
RO - Cod de conduită pentru furnizori | PDF (587 KB) |
RO - Informații privind protecția datelor și prelucrarea datelor | PDF (308 KB) |
RO - Chestionarul de audit al furnizorului (SAQ) | PDF (610 KB) |
RO - NDA | PDF (286 KB) |
RO - Consimțământul pentru prelucrarea datelor cu caracter personal | PDF (226 KB) |
Serbia
RS - General Terms Conditions (English) | PDF (149 KB) |
RS - Opšti uslovi nabavke Erste Bank Grupe u Srbiji (Serbian) | PDF (245 KB) |
RS - Prilog 1: Izjava o poverljivosti (Serbian) | PDF (63 KB) |
RS - Prilog 2: Objedinjena izjava (Serbian) | PDF (29 KB) |
RS - NDA (English) | PDF (214 KB) |
Slovenia
SI - General Terms Conditions (English) | PDF (149 KB) |
SI - Splošni pogoji nabave za Skupino Erste v Sloveniji (Slovenian) | PDF (405 KB) |
SI - Guidelines and Rules for Auctions (English) | PDF (251 KB) |
SI - NDA (English) | PDF (214 KB) |
Slovakia
SK - Kódex správania dodávateľov | PDF (606 KB) |
SK - Informácie o ochrane údajov a spracovaní údajov | PDF (420 KB) |
SK - Dotazník auditu dodávateľa (SAQ) | PDF (668 KB) |
SK - NDA | PDF (401 KB) |
SK - Súhlas so spracovaním osobných údajov (English) | PDF (36 KB) |
Career
It takes a vision to create a successful business idea. It takes people to transform dreams to reality. Would you like to be one of those people?
We have a clear approach to Human Resources. Give down-to-earth individuals the opportunity to grow both individually and professionally whilst sharing the drive to change EGP’s vision into reality.
We know that recruiting the right people is a key success factor for our business.
For more information please check Career in Erste Group.
Contact
Group Management

Robert Semethy
Procurement Services GmbH, Managing Director and Chief Procurement Officer
LinkedIn profile

International Functions

Bernhard Wohletz
Head of International Business Intelligence
Am Belvedere 1, 1100 Wien
+43 (0)5 0100 6 - 28176
bernhard.wohletz@erstegroup.com

Nikola Maravic
Head of International Finance
Am Belvedere 1, 1100 Wien
+43 (0)5 0100 6 - 28239
nikola.maravic@erstegroup.com

Martin Hoffrichter
Head of International Sourcing
Am Belvedere 1, 1100 Wien
+43 (0)5 0100 6 - 28249
martin.hoffrichter@erstegroup.com
Local Management

Veronika Preclik-Erich
Country Manager Austria
Am Belvedere 1, 1100 Wien
+43 (0)5 0100 - 28140
veronika.preclik-erich@erstegroup.com

Anca Paula Gherasim
Country Manager Romania
Soseaua Orhideelor 15D, Bucuresti
+40 724 234 611
ancapaula.gherasim@erstegroup.com

Ivana Rajkov
Country Representative Serbia
Narodnog fronta 23d, 21000 Novi Sad
+381 (0)60 87 47 546
ivana.rajkov@erstegroup.com

Tomas Balaz
Country Manager Czech Republic
Budějovická 1912 / 64b, 14000 Praha
+420 733 694 629
tomas.balaz@erstegroup.com

Russell Clark
Country Manager Hungary and Croatia
Népfürdő ut. 24-26, 1138 Budapest
+36 30 756 2451
russell.clark@erstegroup.com

Sonja Poklepovic Jelavic
Country Representative Slovenia
Ivana Lučića 2, 10002 Zagreb
+385 (0)72 37 – 1234
sonja.poklepovicjelavic@erstegroup.com

Ivan Ujcek
Country Manager Slovakia
Tomášikova 48, 83275 Bratislava
+421 2 4862 9701
ivan.ujcek@erstegroup.com

Goran Pavic
Country Representative Montenegro
Ivana Lučića 2, 10002 Zagreb
+385 (0)62 37 1227
goran.pavic@erstegroup.com
EGP Headquarters
Procurement Services Gesellschaft m.b.H.
Am Belvedere 1
A-1100 Wien
Registered Seat Vienna
Commercial Register No.: 132627s
Commercial Court Vienna