Erste Group Procurement is certified with the CIPS Ethics mark. This certificate is provided by the Chartered Institute of Procurement and Supply (CIPS) to companies that are committed to high standards of ethical behaviour and have proven record of training of employees in this regard. In EGP, 75% of the core business and 66% of the total employees are individually certified in relation to ethical behaviour.
EGP for customers
Erste Group Procurement ensures for its customers:
- Compliance to processes and standards of Erste Group Bank AG
- Optimisation of expenses towards third parties based on total cost of ownership
- Optimisation of costs for supply management
- Transparency for risk acceptance in financial, reputational and contract topics
These objectives are supported by the three types of procurement services that have been implemented group wide:
- Sourcing: strategic focus, proactive category / supplier management, implementation and execution of sourcing strategies, high value goods / services
- Tactical Purchasing: operational / transactional focus, fast / efficient purchasing of lower value goods / services (e.g. eAuctions)
- Order Management: transactional focus, call-offs from existing contracts / catalogues, low value goods / services
EGP for suppliers
Erste Group Procurement ensures for existing and potential suppliers of Erste entities:
- Fair and equal treatment
- Transparent and professional supplier selection processes
- High ethical standards for all participants
EGP set up a highly standardised on-boarding process for suppliers. This on-boarding process is based on the Supplier Code of Conduct, which is applicable throughout our organisation to ensure everyone with whom EG has commercial dealings will support EG basic principles and standards. Erste Group views its suppliers as partners in shaping its business. EGP performs Supplier Business Reviews with selected suppliers that achieved the "preferred" status to intensify collaboration and gain mutual benefit.
General Terms and Conditions & Guidelines
Austria
| AT - General Terms Conditions (English) | PDF (117 KB) |
| AT - General Terms Conditions (German) | PDF (179 KB) |
Czech Republic
| CZ - General Terms Conditions (English) | PDF (148 KB) |
| CZ - General Terms Conditions non IT (English) | PDF (135 KB) |
| CZ - Annex1 Banking Outsourcing (English) | PDF (50 KB) |
| CZ - Vseobecne obchodni podminky (Czech) | PDF (188 KB) |
| CZ - Vseobecne obchodni podminky nakup zbozi a poskytovani sluzeb (Czech) | PDF (176 KB) |
| CZ - Priloha1 Bankovni Outsourcing (Czech) | PDF (86 KB) |
Croatia
| HR - General Terms Conditions (English) | PDF (95 KB) |
| HR - Guidelines and Rules for Auctions (English) | PDF (251 KB) |
| HR - General Terms Conditions (Croatian) | PDF (106 KB) |
Montenegro
| ME - General Terms Conditions (English) | PDF (87 KB) |
| ME - Guidelines and Rules for Auctions (English) | PDF (251 KB) |
| ME - General Terms Conditions (Montenegrin) | PDF (117 KB) |
Macedonia
| MK - General Terms Conditions (English) | PDF (44 KB) |
| MK - Guidelines and Rules for Auctions (English) | PDF (251 KB) |
| MK - Opce uvjete (Macedonian) | PDF (219 KB) |
Serbia
| RS - Opsti uslovi nabavke srpski (Serbian) | PDF (174 KB) |
| RS - Prilog1 Izjava o poverljivosti (Serbian) | PDF (29 KB) |
| RS - Prilog2 Objedinjena izjava (Serbian) | PDF (27 KB) |
Slovenia
| SI - Guidelines and Rules for Auctions (English) | PDF (251 KB) |
EGP for society
Erste Group views it suppliers as key to shaping its business to be more sustainable. EGP and the sustainability office have therefore created the supplier code of conduct that ensures that procurement decisions include the suppliers' social and environmental impact. In the course of fulfilling their contractual obligations, suppliers of materials, equipment and services, selected as group partners, are expected to:
- Comply with national or local laws, decrees and regulations
- Fulfil all their legal obligations regarding the health and safety of their employees and their contractors
- Conform to environmental legislation
- Respect and implement the following basic principles of Corporate Social Responsibility
- Protection of fundamental human and labour rights
- Protection of the environment
- Promotion of health & safety
- Engagement against corruption
The full supplier code of conduct and the questionnaire for supplier audits can be found above.
Career
It takes a vision to create a successful business idea. It takes people to transform dreams to reality. Would you like to be one of those people?
We have a clear approach to Human Resources. Give down-to-earth individuals the opportunity to grow both individually and professionally whilst sharing the drive to change EGP’s vision into reality.
We know that recruiting the right people is a key success factor for our business.
For more information please check Career in Erste Group.
Contact
Group Management
Robert Semethy
Procurement Services GmbH, Managing Director and Chief Procurement Officer
LinkedIn profile
Darko Sepic
Procurement Services GmbH, Wien, AT Managing Director
LinkedIn profile
International Functions
Bernhard Wohletz
Head of International Business Intelligence
Am Belvedere 1, 1100 Wien
+43 (0)5 0100 6 - 28176
bernhard.wohletz@erstegroup.com
Martin Hoffrichter
Head of International Sourcing
Am Belvedere 1, 1100 Wien
+43 (0)5 0100 6 - 28249
martin.hoffrichter@erstegroup.com
Christof Grossfurtner
Head of International ORG / IT
Am Belvedere 1, 1100 Wien
+43 (0)5 0100 6 - 28243
LinkedIn profile
christof.grossfurtner@erstegroup.com
Nikola Maravic
Head of International Finance
Am Belvedere 1, 1100 Wien
+43 (0)5 0100 6 - 28239
nikola.maravic@erstegroup.com
Local Management
Veronika Preclik-Erich
Country Manager Austria
Am Belvedere 1, 1100 Wien
+43 (0)5 0100 - 28140
veronika.preclik-erich@erstegroup.com
Anca Paula Gherasim
Country Manager Romania
Calea Victoriei 155, București
+40 724 234 611
ancapaula.gherasim@erstegroup.com
Ivana Rajkov
Country Representative Serbia
Narodnog fronta 23d, 21000 Novi Sad
+381 (0)60 87 47 546
ivana.rajkov@erstegroup.com
Tomas Balaz
Country Manager Czech Republic
Budějovická 1912 / 64b, 14000 Praha
+420 733 694 629
tomas.balaz@erstegroup.com
Russell Clark
Country Manager Hungary
Népfürdő ut. 24-26, 1138 Budapest
+36 30 756 2451
russell.clark@erstegroup.com
Sonja Poklepovic Jelavic
Country Representative Slovenia
Ivana Lučića 2, 10002 Zagreb
+385 (0)72 37 – 1234
sonja.poklepovicjelavic@erstegroup.com
Ivan Ujcek
Country Manager Slovakia
Tomášikova 48, 83275 Bratislava
+421 2 4862 9701
ivan.ujcek@erstegroup.com
Darko Sepic
Country Manager Croatia
Ivana Lučića 2, 10002 Zagreb
+385 99 237 5345
darko.sepic@erstegroup.com
Goran Pavic
Country Representative Macedonia and Montenegro
Ivana Lučića 2, 10002 Zagreb
+385 (0)62 37 1227
goran.pavic@erstegroup.com
Even if procurement is our burning passion, we are aware that many people mainly just want to get things bought and do not want to invest much time and effort in understanding the sophisticated and challenging world of modern supply management.
We therefore started to create a series of short movies that are intended to give some insight in several aspects in a more entertaining way.
Feel free to enjoy and don't forget to turn on the sound.
EGP Movies
EGP Headquarter
Procurement Services Gesellschaft m.b.H.
Am Belvedere 1
A-1100 Wien
Registered Seat Vienna
Commercial Register No.: 132627s
Commercial Court Vienna
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